Position Objectives:

To coordinate the handling and answering of member/donor e-mails and letters for the Membership Services division of the Fundraising Office and to provide general administrative support for the Fundraising Office.

Term of Employment:

Full-time

Reports to:

Donor Development Executive

Primary Responsibilities and Duties:

• Ensure that all letter, e-mail, and phone correspondence from members is handled in a timely, professional, and efficient manner
• Ensure that all correspondence reflects organizational values and up-to-date information
• Manipulate letter templates to produce specialized letters
• Verify and input donor data into the membership database, including demographic, membership, and personal information
• Assist with the preparation and proofreading of fundraising mailings and materials, topic background research, and copy research for mailings
• Organize and maintain fundraising sample files
• Assist with preparing and updating various fundraising reports
• Assist with sending gift card acknowledgements
• Process invoices, prepare check requests, and liaise with the Finance Department 
• Liaise with external agencies as directed by the donor development manager
• Provide general support for the Fundraising Office
• Perform all other duties as assigned by the donor development manager

Qualifications:

• Attention to detail
• Excellent computer skills, including experience with database systems, Microsoft Outlook, and the Windows operating system
• Excellent verbal and written communication skills
• Good proofreading skills
• Ability to maintain strict confidentiality at all times
• Knowledge of animal rights issues and current PETA campaigns
• Commitment to the objectives of the organization