PETA Netherlands Membership Coordinator

Position Objectives:

  • To be an advocate for PETA Netherlands and inspire people to become supporters by providing them with information about the charity and animal rights in general
  • To support the director of international response fundraising by generating ideas and providing feedback to help PETA Netherlands’ fundraising flourish
  • To maintain accurate and up-to-date records about members and contributors to PETA Netherlands and help expand the membership database

Term of Employment:


Reports to:

Director, International Response Fundraising


London, UK

Primary Responsibilities and Duties:

  • Provide excellent service to PETA Netherlands members through correspondence and on the telephone
  • Monitor PETA Netherlands’ mail, e-mail account, phone, and voice-mail, and respond to all queries within pre-defined time periods
  • Generate letters and e-mail correspondence in Dutch, including donor updates and acknowledgement letters
  • Process all PETA Netherlands donations and bank statements in pre-defined time periods to ensure donors’ records are kept up to date
  • Act as the primary contact for general questions and queries from donors and members
  • Assist in coordinating copy and artwork for the Fundraising Department
  • Translate text from Dutch to English and English to Dutch
  • Research opportunities for promoting PETA Netherlands legacies and memberships
  • Supervise the PETA Netherlands database, making sure all membership data is correctly kept, is up to date, and conforms with data-protection legislation
  • Liaise with the various departments and working partners of PETA UK as well as other international affiliates
  • Work closely with the database team and the Financial Department, making sure that all incoming and outgoing funds are administrated efficiently and correctly
  • Research and manage donation disputes and ensure their removal from PETA Netherlands’ membership database
  • Research various animal-related topics, and stay informed about developments related to PETA Netherlands and the animal rights movement
  • Perform any other duties assigned by the supervisor


  • Native Dutch speaker
  • Fluent in English and able to translate between Dutch and English
  • Previous membership services experience or other relevant experience
  • Demonstrated exceptional verbal and written communication skills
  • Proven proficiency with Microsoft Office or similar software
  • Working knowledge of database systems (knowledge of The Raiser’s Edge desirable)
  • Excellent accuracy and attention to detail
  • Demonstrated ability to maintain strict confidentiality at all times
  • Demonstrated exceptional organisational skills
  • Knowledge of animal rights issues as well as current campaigns by PETA Netherlands and its international affiliates
  • Commitment to the objectives of the organisation and to PETA Netherlands

If you’re interested, please send your cover letter and curriculum vitae to Kristin Heggeli at [email protected]